Reviews for Jim's Auto Repair & Sales, LLC
65 Mill Street Central, Marlborough, MA 01752

Average Customer Ratings (total 17 reviews)
Rate your overall experience 5.0/5.0
Was the service performed to your satisfaction? 5.0/5.0
Was the service completed when promised? 4.9/5.0
Was the service estimate adhered to? 5.0/5.0
Did the shop explain the service needed in a courteous manner? 5.0/5.0
Would you recommend this shop to a friend? 17 out of 17 (100%) have said YES


Individual Reviews

           

Submitted: Jun 2009
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: none of the above

           
Review by Mike          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great shop"
Jim will not try to sell you anything you don't need.

 
           

Submitted: Jun 2009
Gender: Female
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Moe          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great Mechanic - Goes the extra mile for his customers"
We've been bringing our vehicles to Jim for over 10 years. Whether it's a routine visit or not, Jim always comes through. He provides us with professional work that makes us feel confident when we drive away from his shop.

 
           

Submitted: Jun 2009
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Dianne          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great service"
I have been taking my cars to Jim since 1995. He continues to provide great service and always checks things that I might not think of. Recently, I dropped off my car for an oil change, and he took it upon himself to check my emergency brake(which needed adjusting) because he noticed that I would need a new sticker. That is what I call great service.

 
           

Submitted: May 2009
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by June          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Superior"
Jim has very high standards of performance and service. I am a widow and trust him to care for all my car needs.

 
           

Submitted: May 2009
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Mike          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Best troubke shooter in the business"
Jim can find the problem when no one else can seem to and by doing so quiclky saves me a lot of momey. He is fair in regards to his prices and will do just whay is needed not more or less.

 
           

Submitted: Apr 2009
Gender: Male
Age: Between 30-50
Has visited shop: Between 2-5 times
How found shop: Near home or work

           
Review by Mike Mahoney          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

""Honest, helpful, knowledgeable""
Jim's Auto Repair is the most reliable and trustworthy shop we've ever encountered. Jim is amazing - he is kind and helpful and never repairs anything until it's necessary. We've brought him issues he could easily have capitalized on - and we would never have known the difference - but he is scrupulous about his integrity.

 
           

Submitted: Apr 2009
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Joel Abu          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Excellent mechanic"
Jimmy is an excellent car mechanic. Can do any car problem you bring to him and has always been affordable. I never had any problems with how he did his repair work and have been satisfied every time I have gone to him. I have a very old car so in my case I especially need a really good mechanic.

 
           

Submitted: Feb 2009
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: none of the above

           
Review by Tom/Barb/family          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Jim's the best!"
Jim goes out of his way to provide great service for all our vehicles. We have gone to him exclusivly for over 10 years. He's very knowledgable, does excellant work, and explains things fully before the work is done. Small problems or large ones (just replaced our son's front axle and back struts) he's always there for us.

 
           

Submitted: Dec 2008
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by TNC          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Jim Will Fix It"
Jim has the knowledge and takes the time to properly diagnose and fix whatever problem I present him with. I use Jim for both my personal and company vehicles and I'm always satisfied with the results.

 
           

Submitted: Nov 2008
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Yellow Pages-Super Pages- print or web

           
Review by Ratlady          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great Mechanic"

           

Submitted: Oct 2008
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Bob          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great Shop"
I've been to Jim's for several jobs now over the past couple of years and I always get quality, friendly, honest service every time. Jim does great job at explaining the problem and provides the little extras that you like to see in shop. I would recommend Jim's to anyone needing some work.

 
           

Submitted: Sep 2008
Gender: Male
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by George          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Excellent Mechanic"
I've been taking my cars to Jim for about 10 years. I send family members and coworkers to him regularly. He is honest, knowledgeable and reasonably priced.

 
           

Submitted: Sep 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by chas          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"The best"
This guy really knows his cars. The work he has done on my cars has always been thorough--if he finds something wrong during a routine oil change he will call to discuss it with me. Always explains thoroughly what repairs he made in a way i can understand. I feel very safe bringing my cars to him.

 
           

Submitted: Sep 2008
Gender: Male
Age: Less than 30
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     4/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Great and Honest Mechanic"

           

Submitted: Sep 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: none of the above

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"great shop and extremely knowledgeable on all cars. Stands by his work"

           

Submitted: Jul 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Fan of Jims          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Jims Auto Repair"
Have been using him for years, always good honest work.Work done in a timely manner. Knows his stuff

 
           

Submitted: Jun 2008
Gender: Female
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Drive by

           
Review by boop          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Very comfortable environment (valor justo)"
quando meu carro da algum problema ,eu gosto de levar na garagem do jim porque ,ele me da uma seguranca, seu trabalho me satisfaz, me entrega na hora marcada e tem um preco justo. e tem mais, me trata com muita educacao, e me deixa muito a vontade em fim ,ele muito agradavel.