Reviews for Sudbury Automotive
209 Boston Post Road, Sudbury, MA 01776

Average Customer Ratings (total 14 reviews)
Rate your overall experience 4.9/5.0
Was the service performed to your satisfaction? 5.0/5.0
Was the service completed when promised? 4.9/5.0
Was the service estimate adhered to? 5.0/5.0
Did the shop explain the service needed in a courteous manner? 4.9/5.0
Would you recommend this shop to a friend? 14 out of 14 (100%) have said YES


Individual Reviews

           

Submitted: Jul 2009
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by oxbowmann          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"great service"
This shop always finds a way to fit you it. Does the work when they say they will for the quoted price. A local people freindly business that deserves to be patronized!

 
           

Submitted: Apr 2009
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by brian          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"a honest local business"
The owner, Pat, does a great job explaining car repairs and helping customers maintain their cars and save money. I would, and have, recommended Sudbury Automotive to anyone.

 
           

Submitted: Mar 2009
Gender: Male
Age: Over 70
Has visited shop: More than 5 times
How found shop: none of the above

           
Review by Benny          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Terrific Service"
They are very thorough and do a great job, and give you a firm estimate before doing the work.

 
           

Submitted: Jan 2009
Gender: Female
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by karen          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Fair and Honest Shop"
Sudbury Automotive is the most reliable and trustworthy shop we've ever encountered. Pat is amazing - he is kind and helpful and never repairs anything until it's necessary. We've brought him issues he could easily have capitalized on - and we would never have known the difference - but he is scrupulous about his integrity. I have referred all of my family, friends and colleagues and will continue to do so.

 
           

Submitted: Dec 2008
Gender: Female
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Deb C.          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"TRUSTWORTHY AND HELPFUL"

           

Submitted: Dec 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by taillights          
Rate your overall experience     4/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     4/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     4/5
Would you recommend this shop to a friend?   YES

"Sudbury's Honest Auto Repair Shop"

           

Submitted: Nov 2008
Gender: Male
Age: Between 50-70
Has visited shop: Between 2-5 times
How found shop: Advertisement: newspaper or promotional flyer

           
Review by Mike - Sudbury          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest, Cost Effective Dealer Alternative!"
Pat runs an honest business focused on customer service. Sudbury Automotive is indeed a cost effective dealer alternative. I remain a loyal customer!

 
           

Submitted: Nov 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Referred by friend or family

           
Review by Phil          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES


           

Submitted: Sep 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: none of the above

           
Review by Waylandite          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Have used them for years"
We've used Sudbury Automotive for years - decades, actually. We've consistently found them to be excellent, straightforward, and honest.

 
           

Submitted: Jul 2008
Gender: Female
Age: Between 30-50
Has visited shop: Between 2-5 times
How found shop: Referred by friend or family

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest and fair mechanics"
I will no longer take my truck anywhere else! The last time I brought it in NTB had given me a quote of almost $1800. Subury Auto informed me that I did not need to have much of the work done on the estimate NTB had given me, and the bill was right around $600 instead of $1800. They saved me a lot of money!

 
           

Submitted: Jul 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by oldman          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES


           

Submitted: Jun 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Thoroughly professional, courteous and honest."
We've been using Sudbury Automotive for well over a decade. The work is always excellent, the cars are always ready when promised and there are never any unpleasant surprises. Loaner cars are available, as well as the convenience of after hours pick-up. We highly recommend them.

 
           

Submitted: May 2008
Gender: Male
Age: Between 50-70
Has visited shop: More than 5 times
How found shop: none of the above

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

"Honest, competant auto repair"
My wife and I have used them for years. They've always been competant and honest.

 
           

Submitted: May 2008
Gender: Male
Age: Between 30-50
Has visited shop: More than 5 times
How found shop: Near home or work

           
Review by Anonymous          
Rate your overall experience     5/5
Was the service performed to your satisfaction?     5/5
Was the service completed when promised?     5/5
Was the service estimate adhered to?     5/5
Did the shop explain the service needed in a courteous manner?     5/5
Would you recommend this shop to a friend?   YES

I've been a Sudbury Automtive customer for more than ten years---Through countless simple--and complicated---repairs and service, they have been honest, thorough, and professional. I recommend these folks without reservation.